Last updated: February 2026 ## 1. Information We Collect We collect information that you provide directly to us, including when you create an account, subscribe to our services, or contact us for support. - **Account information** — email address, username, and hashed password - **Subscription & billing** — plan selection and payment details processed securely through Stripe - **Usage data** — pages visited, features used, and preferences within the platform - **Bet sync data** — if you optionally connect a sportsbook via SharpSports, we store synced bet history to power performance analytics - **Communications** — messages sent to our support team ## 2. How We Use Your Information We use the information we collect to: - Provide, maintain, and improve our services - Process transactions and send related confirmations - Send technical notices, security alerts, and support messages - Respond to your comments, questions, and requests - Analyze aggregate usage patterns to improve the platform experience - Detect, investigate, and prevent fraudulent or unauthorized activity We do **not** sell your personal information to third parties. We do not use your data for targeted advertising. ## 3. Data Security We implement industry-standard security measures to protect your personal information, including: - TLS encryption for all data in transit - Encryption at rest for sensitive fields - Secure, isolated server infrastructure - Regular security audits and penetration testing - Role-based access controls limiting employee access to user data While no system is perfectly secure, we take reasonable and appropriate steps to protect against unauthorized access, alteration, disclosure, or destruction of your data. ## 4. Third-Party Services We integrate with the following third-party services to operate the platform: - **Stripe** — payment processing. Your card details are handled directly by Stripe and never touch our servers. - **SharpSports** — optional sportsbook bet synchronization - **Plausible Analytics** — privacy-friendly, cookie-free website analytics Each third-party service operates under its own privacy policy. We encourage you to review their policies. ## 5. Cookies & Tracking We use essential cookies to maintain your login session and remember your preferences. We use Plausible Analytics, which does not use cookies and does not collect personally identifiable information. We do not use third-party advertising trackers. ## 6. Data Retention We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are legally required to retain certain records (e.g., billing history for tax purposes). ## 7. Your Rights You have the right to: - Access the personal data we hold about you - Correct any inaccurate or incomplete data - Request deletion of your account and associated data - Opt out of marketing communications at any time - Export your data in a portable format To exercise any of these rights, contact us at privacy@propjuice.ai. We will respond within 30 days. ## 8. Children's Privacy PropJuice is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly. ## 9. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the platform. Continued use of PropJuice after changes take effect constitutes acceptance of the revised policy. ## 10. Contact Us If you have questions about this Privacy Policy, please contact us at privacy@propjuice.ai.